Have a question about a wreath, your order or a delivery? We're happy to help. Email us or send a message using the form below.
Questions about an order
Please include your order number so we can find your order quickly.
Damaged or incorrect item
Contact us within 7 days of delivery and attach clear photos of the issue.
Frequently asked questions
More answers on our FAQs page.
How long does shipping take?
Orders are processed within 3–4 business days. Estimated delivery within the United States is 12–16 business days from the time you place your order. We also ship internationally; international delivery times vary by destination, customs clearance and carrier. Delivery times are estimates and may vary with carrier delays, weather or high holiday demand, so we recommend ordering early for Christmas.
How can I track my order?
A tracking number will be provided once your order ships.
What if my wreath arrives damaged or incorrect?
Contact us within 7 days of delivery with your order number and clear photos of the issue. We'll review your request and help arrange an appropriate replacement or refund. See our Refund policy for details.
Can I return a wreath if I change my mind?
Because our products are made to order, we can't accept returns or refunds for a change of mind or for choosing the wrong size or option. See our Refund policy for details.
Do you offer a discount on multiple wreaths?
Yes. Buy 2 wreaths and save 10%, or buy 5 or more and save 12%. The discount is applied automatically at checkout.